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Carbyne

https://carbyne.com/
Carbyne is from New York, NY
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UEN is powered by Carbyne’s platforms, which provide real-time caller location, live video, and instant messaging with emergency services. When the UEN is deployed, survivor phones in the area receive an automated message allowing them to request help directly from search and rescue teams.
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Add innovation to your platform without the heavy lifting
Emergency Communications as a Service (ECaaS) by Carbyne enables partners to dramatically enhance your existing platform capabilities by adding video, voice, messaging and real time location with just a few lines of code. Applications like Computer Aided Dispatch (CAD) and other mission critical system can benefit from enhanced situational awareness and multi-channel communication for better incident outcomes.

Faster time to market
Since Carbyne ECaaS is delivered to you as a cloud-native service, you don’t have to build all the
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Emergency Communications as a Service (ECaaS) by Carbyne enables partners to dramatically enhance your existing platform capabilities by adding video, voice, messaging and real time location with just a few lines of code. Applications like Computer Aided Dispatch (CAD) and other mission critical system can benefit from enhanced situational awareness and multi-channel communication for better incident outcomes.
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Covering the gaps from call to treatment.

From call to response, Carbyne’s live communication platform allows medics to provide preliminary treatment while en route, giving them a head start when every second counts.

Don’t Waste Time, Save Lives

Help your medics gain clarity before they arrive. With Carbyne, the caller can share a live video feed of the incident directly with the ambulance medics. A simple web link is all it takes to share the live video feed with your medics, no app or pre-install is required.

Making the Right Call

Respond in the best way possible, with the mo
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Why APEX

With APEX, your contact center will become more agile than ever before. Legacy technology doesn’t have flexibility, so we’ve built APEX to be a responsive solution. We’ve created a quick, pain-free integration and a simple, user-friendly one-screen interface to bring contact centers into the present and beyond. Read why New Orleans chose APEX.

APEX is fully i3 compliant and designed by communication experts according to the highest industry standards.

Unified Ecosystem

Unify the flow of audio, enhanced data, third party applications, IoT devices, and more with Carbyne APE
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Critical event management software in usa

Responder Connect allows first responders to get a direct video view of the incident or event via a mobile device without an app. Provide operational visibility and preliminary support before the arrival of responders. Click here to see it in action.

Live Video for Multiple Field Responders

With our sharing and distribution capabilities, all responders, across jurisdictions and departments can simultaneously view incident live video on their devices. This makes for radically better collaboration and communication. It means more lives saved an
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Control Center is the Carbyne back-office administration platform intended to be used with Universe and APEX. It enables the administrator to make configuration changes, track activities and manage contacts, users and groups displayed in the platform. It also provides access to Events History and critical system logs.With Control Center you can create users with either Admin, Call Taker, or Wall Board roles. Admin users require Two Factor Authentication (2FA) for security purposes. Each user can be configured with their first name, last name, email, and role.
Carbyne Control Center
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Carbyne’s cloud native monitoring center solutions enable your call takers to have multi-media (video, voice, rich data) interactions with your employees and customers leveraging military-grade security, speed, and data privacy.

Our call handling solutions offer unique features for monitoring centers looking to quickly resolve issues remotely without the need for end users to download an app.

Rapidly Resolve Issues Remotely
Convert regular calls coming into your monitoring center into rich communication sessions leveraging video and images. Identify the caller’s location in seconds and